Vision insurance
reimbursement

Your contact lenses may qualify for reimbursement. Check your out-of-network benefits before you buy. We'll provide an itemized receipt for your claim.

Shop contact lenses

Coverage depends on your plan and the products purchased. Hapa Kristin is not affiliated with VSP or EyeMed and does not determine coverage, process insurance claims, or guarantee reimbursement.

01

Before you buy

Check your coverage

Some plans, including certain VSP and EyeMed plans, offer out-of-network contact lens benefits. Sign in to your insurer's member account or call the number on your insurance card to confirm:

  • Whether Hapa Kristin and your chosen lenses are eligible
  • Your remaining allowance and estimated reimbursement
  • The documents required and the deadline to file

Not all products or retailers qualify, even if your plan includes out-of-network benefits.

VSPOut-of-network claims(opens in a new tab)EyeMedMember FAQ & claims(opens in a new tab)

Buying 0.00 power lenses?

Non-corrective cosmetic lenses are often excluded from vision insurance. Confirm your specific product's eligibility before purchasing. All contact lenses sold in the U.S., including 0.00 power lenses, require a valid prescription. A prescription does not establish insurance coverage.

02

After your purchase

Prepare your documents

Download your itemized receipt from My Orders. Check the patient name, purchase date, product details, and amounts against your insurer's requirements before submitting.

  • Itemized paid receipt
  • Completed claim form and insurance member information
  • Prescription or other documents, if your insurer requests them

If the patient and purchaser names differ or a receipt needs attention, contact us before filing.

03

File your claim

Send it to your insurer

Submit your receipt and required documents directly to your insurance provider using its current claim instructions.

VSP
Complete the out-of-network claim form, attach your receipt, and submit as directed by VSP.
EyeMed
Sign in to your member account, open the Claims tab, and submit the form with your itemized paid receipt.

Reimbursement amounts and processing times vary by plan. Your insurer can provide an estimate and updates on your claim.